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About Us | Goldwin Casino

We are Goldwin Casino, a UK-facing online casino operated by Goldwin Gaming Ltd under licence MGA/B2C/482/2020. This page tells you who stands behind the platform, how we work and what standards we hold ourselves to.

How Goldwin Casino Started

Goldwin Casino launched in 2021 with a narrow goal: build a casino that pays withdrawals on time and publishes terms without small print. Our founding team had spent years inside larger gambling operations and kept meeting the same two complaints from players, slow payouts and vague bonus conditions. We started this brand to fix exactly those two things.

Growth since launch has come from referrals rather than advertising. From an initial catalogue of a few hundred titles we now list over 3,000 games, and our player base has grown every quarter since our first year of operation. We kept the founding rule intact through all of it: withdrawal requests are processed within 24 hours and bonus wagering terms are stated up front, in full, before you opt in.

What We Offer You

Our library holds 3,000 games in total: 2,400 slots, 150 live dealer tables, 120 table games, 80 jackpots and 15 crash games. We work with 26 studios including Pragmatic Play, NetEnt, Play'n GO, Evolution, Hacksaw, Nolimit City, Yggdrasil and Microgaming, so new releases reach our lobby within days of launch, not months.

Payments run on ten deposit methods and eight withdrawal methods, all fee-free. Deposits start at £20 and withdrawals are also processed from £20, up to £5,000 per day. We are a casino only; there is no sportsbook attached, which keeps our focus and our platform resources on casino product quality.

  • 3,000 games total: 2,400 slots, 150 live, 120 table, 80 jackpots, 15 crash
  • 26 game studios, from Evolution to Nolimit City
  • Deposits: Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Skrill, Neteller, MiFinity, Jeton, Google Pay
  • Withdrawals: Visa Debit, Mastercard Debit, Trustly, Skrill, Neteller, Bank Transfer, PayPal, Jeton
  • Currencies: GBP, EUR and USD, with no fees on deposits or withdrawals

Licensed and Regulated by MGA

Goldwin Casino operates under licence MGA/B2C/482/2020, issued by the Malta Gaming Authority. The MGA audits our operations on an ongoing basis, covering fund segregation, game fairness, AML compliance and advertising standards. Player balances are held separately from company funds, so your money is yours whether we have a good quarter or a bad one.

Regulation is not a badge we display and forget. Every promotion we run, from the welcome package to monthly prize draws, is filed under the conditions of our licence. Players in restricted jurisdictions are blocked at registration, not after they deposit, and the list covers the USA, Netherlands, Belgium, Italy, Portugal, Spain, France, Russia, Ukraine and Turkey.

Security and Fair Play

All traffic between your device and our servers runs over TLS encryption, and payment transactions are handled by certified PCI-DSS compliant providers. We store no card details on our own infrastructure. Account access is protected with session timeouts and device checks that flag logins from unfamiliar locations.

Fairness works on two levels. Every slot and table game on the platform uses a certified RNG tested by independent laboratories before it reaches our lobby, and the labs re-test on a fixed schedule afterwards. Live dealer results come from physical equipment under studio supervision, so neither we nor the studio can influence an outcome after bets are placed. On top of that, our KYC process requires ID or passport, proof of address and payment method verification before your first withdrawal, which blocks stolen cards and underage accounts at the point where it matters.

Our Commitment to You

Responsible gambling is built into the account itself, not buried in a footer link. You can set deposit limits, loss limits and session reminders yourself at any time, and they apply immediately. Time-out and self-exclusion are one click away, and we integrate with GAMSTOP, GamCare and BeGambleAware so UK players get national-level support when they need it.

Transparency commitments we hold ourselves to: bonus wagering requirements are printed next to the offer, not in a linked terms page; withdrawal times are measured and reported internally every week; and our support team answers in English, French and German, 24 hours a day, via live chat and email at [email protected]. If we miss a standard we have stated publicly, you can hold us to it, and we would rather you did.

  • Deposit and loss limits you control, effective immediately
  • Session reminders and time-out available in your account settings
  • Self-exclusion with GAMSTOP integration for UK players
  • Support in three languages, 24/7, by live chat and email
  • No hidden wagering terms: requirements shown beside every offer

Frequently Asked Questions

Who operates Goldwin Casino?

Goldwin Casino is operated by Goldwin Gaming Ltd, a company licensed by the Malta Gaming Authority under licence number MGA/B2C/482/2020.

Is Goldwin Casino safe to play at?

Yes. We use TLS encryption on all connections, PCI-DSS compliant payment providers, certified RNGs tested by independent laboratories, and full KYC verification before any first withdrawal.

How long do withdrawals take?

We process withdrawal requests within 24 hours, with no fees. The minimum withdrawal is £20 and the daily maximum is £5,000.

How can I contact you?

Our support team is available 24/7 via live chat on the site or by email at [email protected], in English, French or German.

What responsible gambling tools do you offer?

Deposit limits, loss limits, session reminders, time-out and self-exclusion are all available in your account, and we integrate with GAMSTOP, GamCare and BeGambleAware.